Shipping & Delivery

Currency: USD

We ship in-stock décor worldwide with trackable carriers. Shipping rates depend on your address and order value, and you’ll see them at checkout. The free shipping threshold is calculated after discounts and before tax.
Free shipping: orders USD $59.90+ (after discounts, before tax).
Orders under USD $59.90: flat USD $8.00 outbound shipping per order.
Order cut-off: 2:00 PM Pacific Time (PT), Monday–Friday.
Handling time: 2–3 business days (Monday–Friday).
Transit time: 8–15 business days.
Estimated total delivery time: 10–18 business days (handling + transit).

Shipping fees and free shipping

Free shipping on orders USD $59.90+; the free shipping threshold is calculated after discounts and before tax.
Additionally, see current promotions on Discounts & Coupons.
Flat rate USD $8.00 per order (outbound shipping) for orders under USD $59.90.
Oversized or heavy items may include a surcharge; we show any surcharge at checkout before you pay.

Order cut-off, handling, and transit

Order cut-off: 2:00 PM PT, Monday–Friday.
If you place an order after the cut-off, on weekends, or on holidays, we process it the next business day.
Handling time: 2–3 business days (Monday–Friday). Next, we verify your order, pick and pack it, and hand it to the carrier.
Typically, transit time is 8–15 business days (depending on the carrier and destination).
Estimated total delivery time: 10–18 business days. Timelines use business days only. They may vary by destination, remote areas, weather, or peak seasons.

Tracking

We email a tracking link once your parcel ships. You can also check Order Lookup anytime.
For high-value orders, we may require a signature or use proof-of-delivery options.

Address and delivery issues

Enter a complete, accurate English shipping address. Some carriers cannot deliver to P.O. Boxes or certain military/remote addresses; if that affects your order, we’ll contact you.
You may request an address change before shipment; after dispatch, we cannot reroute.
If a parcel returns due to an invalid/insufficient address, missed delivery, or refusal, you’re responsible for reshipping and any carrier fees. Original shipping fees are non-refundable.
If tracking shows Delivered but you didn’t receive the parcel, first contact the carrier, then notify us within 7 days via Contact Us so we can help file a claim.

Customs, duties, and taxes (international)

International orders may incur import duties, taxes, or fees charged by local customs. These costs are collected at delivery and aren’t included in our product prices or shipping fees. We don’t declare lower values or mark items as gifts.
For returns, mark the customs form as Returned Merchandise to avoid additional duties.

Partial shipments

To deliver faster, we may split an order into separate parcels at no extra charge. You’ll receive a tracking email for each parcel.

Need help?

See FAQs or reach us via Contact Us.